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Updated - 14 : 09 : 2006
Charlotte, NC July 17, 2004 — IQMAX announced recently that they have implemented wireless (802.11b) synchronization of dictation voice files and patient/user data through an ASP at Carolina Neurosurgery & Spine Associates (CNSA), located in Charlotte, NC. CNSA is one of the oldest and largest neurosurgical practices in the country. With 16 board-certified or board-eligible neurosurgeons, CNSA provides advanced treatment for the entire spectrum of brain, spine and peripheral nerve disorders, including brain tumors, spine injuries, stroke, epilepsy, birth defects, neck and lower back pain, and pituitary tumors. The workflow patterns of CNSA practitioners by necessity are mobile. Accordingly, technology solutions that fit the practice’s mobility requirements provide a higher level of efficiency.
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CSNA implemented IQSpeak, IQMAX’s PDA-based dictation solution, which provides an efficient means of documenting patient encounters at the point of care. Physicians synchronize IQSpeak through wireless technology installed in CNSA facilities.
During synchronization, patient schedules and associated demographic data are passed to the physician’s PDA and displayed as a schedule in IQSpeak. Dictation is concurrently synched for transport through the IQMAX ASP to a remote transcription service provider. To meet HIPAA security guidelines, dictation and patient data are encrypted prior to transport over the Internet to the ASP server and to the transcription provider. “Wireless synchronization provides users the convenience of not having to dock their PDAs at fixed locations, along with giving them high-speed transmission of voice files that can be several megabytes in size. During synchronization, the IQMAX solution automatically updates the application on the PDA as required or requested,” said Paul Adkison, IQMAX President and CEO. According to CNSA their primary problem, prior to the implementation of IQSpeak, was turnaround time for transcribed documents. CNSA had rapidly expanded its in-house transcription staff, but was still unable to cost-effectively meet or exceed its 24-hour turnaround requirement. They previously, used a combination of proprietary digital portables and phone-in recordings.
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Delays in turnaround were impacted by delays in recording the results by physicians as well as the occasional lost dictation. “The introduction of IQSpeak facilitated the use of an outside transcription service that could guarantee 24 hour turnaround,” Mr. Adkison stated.” Additionally, CNSA has not lost any dictations since using IQSpeak.”
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